Privacy Policy

1. Introduction

NS Federation, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital platform and services, including our mobile application and website (collectively, the "Services").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our referral services (insurance, loans, trust services)
• Participate in community features
• Subscribe to newsletters or promotional materials
• Contact customer support

This information may include: name, email address, phone number, mailing address, date of birth, social security number (for financial services), payment information, and other information you choose to provide.

2.2 Automatically Collected Information

When you access our Services, we automatically collect certain information about your device and usage patterns, including: IP address, browser type, operating system, device identifiers, usage data, location data, and cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process referrals for insurance, loans, and trust services
• Facilitate member rewards and work points (工分) system
• Send administrative information and service updates
• Respond to inquiries and provide customer support
• Personalize your experience and deliver targeted content
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including: insurance companies, lenders, trust service providers, payment processors, data analytics providers, and customer service platforms.

4.2 Referral Partners

When you use our referral services, we share necessary information with our partner companies to process your applications for insurance, loans, or trust services. These partners are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Data portability rights

To exercise these rights, please contact us at info@nsfed.com.

7. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We take appropriate safeguards to ensure your information remains protected.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on our Services and updating the "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: