Marketing Consent Policy

1. Overview

NS Federation, Inc. ("we," "us," or "our") is committed to responsible marketing practices and respecting your communication preferences. This Marketing Consent Policy explains how we obtain, document, and manage consent for marketing communications via text messages (SMS), email, and other channels.

2. Types of Marketing Communications

We may send marketing communications through the following channels:

• SMS/Text messages to your mobile phone
• Email messages to your registered email address
• In-app notifications through our mobile application
• Push notifications to your mobile device

These communications may include promotional offers, product updates, referral opportunities, community news, work points updates, and information about our services and partner offerings.

3. How We Obtain Consent

3.1 Opt-In Methods

We obtain your consent through the following methods:

• Via Text/SMS: When you text a keyword (e.g., "JOIN", "SUBSCRIBE") to our designated short code or phone number
• Via Website Form: When you check the consent box and submit a form on our website with your contact information
• Via Mobile App: When you register for an account and accept marketing communications in the app settings
• Via Email: When you subscribe to our newsletter or email list through a confirmation link
• In Person/Events: When you provide written consent at events or through physical forms

3.2 Clear and Conspicuous Consent

All consent requests clearly disclose that you are agreeing to receive marketing communications from NS Federation. We provide transparent information about:

• The types of messages you will receive
• The frequency of communications
• How to opt-out at any time
• That message and data rates may apply
• Our Privacy Policy and how we handle your information

3.3 SMS Opt-In Mechanism (Point of Collection)

During our registration process at https://www.nsfed.com/signup, users are presented with a separate, optional, unchecked-by-default checkbox for SMS marketing consent. This checkbox is independent from the account creation process. Providing SMS consent is not a condition of registering for an account or using any NS Federation service.

The exact consent language displayed at the point of collection is:

Users may complete registration and use all NS Federation services without checking this box. Only users who affirmatively check the box will receive marketing SMS messages. The checkbox state, timestamp, IP address, and user agent are recorded as proof of consent.

4. Proof of Consent Documentation

4.1 Documentation Requirements

In compliance with applicable regulations including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and GDPR, we maintain comprehensive records of consent. Our documentation includes:

• Consent Source: URL of the website page, description of the opt-in method, or event location where consent was obtained
• Timestamp: Date and time when consent was provided
• Consent Language: The exact text or image of the consent disclosure presented to the user
• User Information: Contact details (phone number, email) provided at the time of consent
• IP Address: For online opt-ins, the IP address of the device used
• Method of Consent: Whether consent was via checkbox, text message, verbal confirmation, etc.

4.2 Accessibility of Proof

Proof of consent documentation is maintained in secure, accessible formats and may include:

• Links to publicly accessible web pages showing the consent disclosure
• Screenshots demonstrating the consent process and language
• Archived copies of consent forms and disclosures
• Database records of consent timestamps and user actions
• Signed physical consent forms (digitized and stored securely)

All URLs and documentation referenced in our consent records must be reachable, resolvable, and accessible to the public or regulatory authorities upon request.

5. Your Rights and How to Opt-Out

5.1 Right to Withdraw Consent

You have the right to withdraw your consent and stop receiving marketing communications at any time. Your withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

5.2 How to Opt-Out

You can opt-out through any of the following methods:

• SMS/Text: Reply "STOP", "UNSUBSCRIBE", or "CANCEL" to any marketing text message
• Email: Click the "Unsubscribe" link at the bottom of any marketing email
• Mobile App: Update your communication preferences in the app settings
• Website: Log into your account and manage preferences in the settings section
• Contact Us: Email info@nsfed.com with your opt-out request

5.3 Processing Opt-Out Requests

We will process your opt-out request within 10 business days. You may continue to receive messages during this processing period. After opting out, you will only receive transactional or account-related communications that are necessary for service delivery.

6. Message Frequency and Costs

Marketing message frequency varies based on promotions, events, and your activity level. You may receive up to 10 messages per month, though frequency may vary. Message and data rates may apply depending on your mobile carrier plan. We are not responsible for carrier charges associated with receiving our messages.

7. Special Provisions for SMS Marketing

7.1 TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and related regulations. We only send marketing text messages to users who have provided prior express written consent. We do not use automated dialing systems to send unsolicited messages.

7.2 Supported Carriers

Our SMS service works with all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. For support issues, text "HELP" to receive assistance information, or contact info@nsfed.com.

8. Data Protection and Privacy

Your contact information and consent records are handled in accordance with our Privacy Policy. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your information will not be sold to third parties for their marketing purposes.

9. Changes to This Consent Policy

We may update this Marketing Consent Policy from time to time. Material changes will be communicated through our Services or via email. Your continued participation in marketing communications after changes indicates acceptance of the updated policy.

10. Questions and Contact

If you have questions about this Marketing Consent Policy, your consent status, or how to manage your communication preferences, please contact us: